Aislaby Lodge Holiday Cottages

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Holiday Cottages near Whitby, North Yorkshire

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+44(0)1947 811 822
info@aislabylodgecottages.com

Booking Terms

Whitby Beach Huts and Beach

Terms and Conditions

Contract of Hire

The hiring contract is between the Holidaymaker and Aislaby Lodge Cottages, for which the booking is made and shall be deemed to be made subject to the Conditions of Hire herein. The Contract of Hire is not effective until Aislaby Lodge Cottages give written confirmation of a booking to the Holidaymaker.

Initial Payment

Bookings will be confirmed upon receipt of the deposit payment. If the booking is made within 56 days of the commencement of the holiday date then full payment will be required.

Balance of Payment

The balance of the holiday booking payment will be due 56 days prior to the commencement of the holiday date. Aislaby Lodge Cottages reserve the right to cancel a holiday where full payment has not been received by this date in which case the deposit will be forfeited.

Confirmation of Booking

The Holidaymaker is responsible for the total published price of the property and any extras as shown on the Confirmation once the Confirmation of BOoking has been issued by Aislaby Lodge Cottages.

Booking Cancellation

Any cancellation made by the Holidaymaker, for whatever reason, shall be in writing to Aislaby Lodge Cottages. On receipt of such notice Aislaby Lodge Cottages shall endeavour to re-let the property for the entire period of the original booking. If Aislaby Lodge Cottages is successfuly in re-letting the property the Holidaymaker shall be remibursed all monies paid less the deposit. Any refund will be subject to the charge made in favour of Aislaby Lodge Cottages the value of any expenses incurred by Aislaby Lodge Cottages in accepting a late booking for example if a discount has been deemed necessary in order to secure a replacement booking.

Amenities

The use of the accommodation and amenities offered by Aislaby Lodge Cottages, such as play equipment etc., is entirely at the Holidaymaker's risk and no responsibility can be accepted any any injury, or for any loss or damage to visitor's belongings.

Motor Car and Personal Belongings

Personal belongings are at the Hollidaymaker's risk as all times. No responsibility can be accepted for loss or damage to any vehicle or its contents.

Party Size

Under no circumstance may more than the maximum number of persons statedin the brochure or on the website occupy a property. Aislaby Lodge Cottages reserve the right to refuce admittance if this condition is not observed. In addition Aislaby Lodge Cottages reserve the right to refuse of revoke (before or during the holiday) any bookings from parties which may in the Owner's opinion (and as their sole discretion) be unsuitable for the property.

Holidaymaker's Responsibilities

The Holidaymaker undertakes to keep the property and all furniture, fixtures, fittings and effects in or on the property in the same state of repair and condition as at the commencement of the booking and shall replace with similar or at least equal value or if Aislaby Lodge Cottages requires, to pay Aislaby Lodge Cottages the value of any property, furniture, fixtures, fittings and effects so destroyed or damaged as to be incapable of being restored to its former condition.

Damages

Damages and breakages are the legal responsibility of the Holidaymaker and such shall be refundable on demand.

Availability

The Hiring Contract is made on the understanding that the property and its facilities as stated will be available for the dates. In the unlikely event of the property being unavailable through events arising out of the control of Aislaby Lodge Cottages, then Aislaby Lodge Cottages may be forced to cancel the booking. The Holidaymaker will be advise of any such circumstances as early as possible and will (where feasible) be offered alternative accommodation of a similar type, standard, price and location. If this is not possible, or if the alternative property is unacceptable to the Holidaymaker, then Aislaby Lodge Cottages will refund all monies paid in full - but therafter the Holidaymaker will have no further claim against Aislaby Lodge Cottages.

Access

Aislaby Lodge Cottages or their representitive shall be allowed access to the property at any reasonable time during the holiday occupancy.

Arrival and Departure

The property may not be occupied before 3pm on the day of arrival and must be vacated by 10am on the day of departure.

Complaints

Complaints must be made during the period of the Holidaymaker's stay at Aislaby Lodge Cottages, complaints received afterwards will be be accepted by Aislaby Lodge Cottages.